Travelodge guests given keys to other people’s rooms TWICE in a single week

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Hotel guests at a Travelodge in east London were issued key cards granting access to already-occupied rooms on two separate occasions within a single week.

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John Nowell, a lighting technician working at the Excel Travelodge in Newham, first reported the security failures.His key card opened a room where another guest was showering, while days later a colleague discovered voices coming from inside their assigned room before deciding against entering.The budget hotel chain confirmed it was retraining staff on security protocols following the incidents.

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TRENDING Stories Videos Your Say Upon checking in, Mr Nowell proceeded to his allocated room, only to discover another guest's belongings scattered across the bed and the sound of someone showering in the bathroom."I immediately walked back out the room, shut the door, went down to reception," he told the BBC.Staff at the front desk apologised, but were unable to provide an explanation for how the error occurred.The hotel manager...

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