Mum left devastated after missing out on £1m prize due to William Hill app error

GB News - News

source • 1 mention

Mum left devastated after missing out on £1m prize due to William Hill app error.

Supported by 1 story

A mother who believed she had become a millionaire through a William Hill betting app has spoken of her heartbreak after the gambling company dismissed her winnings as a technical fault.Claire Ainsley described the moment she saw the seven-figure sum in her account.She said: "I was so excited, I had planned for my kids to go on holiday, to get a house for them when they get older."I was thinking it was going to go into my bank in 72 hours." TRENDING Stories Videos Your Say The mother explained that after noticing the apparent jackpot, she contacted the betting firm by email, attaching screenshots as evidence of her winnings.William Hill responded by requesting identification documents, which she provided.Appearing on ITV's Good Morning Britain, she said: "They just wanted me to send my ID over, so I did.

Supported by 1 story

So I sent that all over, and they said, 'Yes, it will be in your bank'.

Supported by 1 story

It took 72 hours, then I got a feeling I'm not going to get anything."Her attempt to withdraw the funds was...

Supported by 1 story