Martin Lewis urges millions to check council tax discount eligibility after ‘disgraceful’ errors

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Martin Lewis is urging unpaid carers across England and Wales to check whether they qualify for a council tax discount after dozens of councils corrected misleading information on their websites following a MoneySavingExpert investigation.The consumer champion said he was pleased that all 69 councils identified have now updated their online guidance on the live‑in Carer Council Tax discount.The campaign, launched in January 2026, found that around one in five council websites were displaying incorrect eligibility information.

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Many had failed to update their guidance after 2013 rule changes expanded the list of qualifying disability benefits.

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TRENDING Stories Videos Your Say Mr Lewis is now encouraging carers who previously believed they were ineligible to reassess their circumstances — and to seek backdated reductions where appropriate.MoneySavingExpert said the outdated guidance may have discouraged up to five million unpaid carers from applying for support.It estimated that eligible...

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