HMRC signs £175billion deal to crack down on fraud and tax errors after 93,000 complaints

1 sources1 storiesFirst seen 5/14/2026Score26Mixed Progress

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HMRC signs £175billion deal to crack down on fraud and tax errors after 93,000 complaints.

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HM Revenue and Customs (HMRC) has signed a major £175million agreement with British artificial intelligence company Quantexa as the tax authority seeks to crack down on fraud and improve its struggling customer service operations.The decade-long partnership, announced today, will see Quantexa's AI-powered systems integrated into HMRC operations to help identify fraudulent activity and detect errors in tax returns more quickly.The move represents one of the department's most significant technology investments in recent years as ministers face growing criticism over HMRC service standards and response times.Quantexa, which is headquartered in the UK and valued at around £1.9billion, already works with major international companies including HSBC and Vodafone.

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