'Gutted' Ryanair passenger refused boarding and misses £700 holiday over 'tiny' passport issue

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Gutted' Ryanair passenger refused boarding and misses £700 holiday over 'tiny' passport issue.

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A "gutted" Ryanair passenger claims she was booted off the flight for her £700 holiday due to a "tiny" issue with her passport.Rachael Norton-Voysey, 33, had been jetting off to Lanzarote from Birmingham Airport for a five-day getaway with a friend on June 4, when her journey was thrown into disarray.It was only when the passenger got to the boarding gate that she was "shocked" to be told she could not fly by Ryanair staff, due to a 1.5cm rip in her passport.Photos show the tear along the right side of the photo page, however, Rachael insisted it "doesn't obscure" any pictures or details.

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TRENDING Stories Videos Your Say The 33-year-old artist claims staff were "petty" by not letting her fly, resulting in her friend also deciding to miss out on the holiday, with both forced to make the "sad" train journey back home.The UK Government website warns that any passport that is ripped is considered "damaged" and should be replaced, cautioning of the risk of being denied to fly.Rachael, from...

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